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Thang Minh Ho

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First Name	Thang Minh
Last Name	Ho
Job Title	IT Director
Linkedin	-
Region / Country	Asia·Pacific / Vietnam
Experience in the field of specialization	More than 10 years of experience in the Information Technology industry
Experience in the field of specialization Details	NGS IT, NGS IT Business Director – Cloud & Infrastructure July 2020 – Now • Develop a 3-year strategic plan to increase 30% total revenue. • Develop the partnership & journey to cooperate with multi-cloud vendor Microsoft Azure, AWS, and GCP • Build & operate Managed Service Center for delivering professional services, AMS, and cloud services. • Consulting digital transformation from mobilization, diagnose, design, and define the roadmap. • Consulting moving to cloud strategy, migration & deployment, managed services and operation to multi-segment customers such as Oil & Gas, Retail, Banking & Finance, Education, Manufacture… • Business Development & Operating for Cloud & IT Professional Services, Application Services, increased revenue 20% by diversity service portfolio and approach new customer segments. (ENT, FSI & SMC). CMC Service, CMC Corporation IT Service Director January 2019 – June 2020 • Manage ITS Department approximately 100 headcounts and national-wide suppliers network. • Strategist: Develop a long-term strategic plan (5y+) for core IT services and DX roadmap. • ITS Operation: Improving customer experience, operation optimization, enhanced employee experience, saving operation cost, products faster time to market, and reduce customer churn rate. • Customers engagement: Establishes and develops the customer relationship, manages the service engagement process for driving to new business opportunities. Manages the customer relationship road map by understanding know-how in end-market & industry to co-creating value with customers. • IT projects: Develop projects roadmap based on operation excellent, improve customers experience and create new business model. Established digital foundation and go live key internal projects o MIS - Management Information System (budget < $500K; ~2y); CRM B2B (budget < $500K; ~ 1y); o ITSM (budget < $250K; ~1y); o Office 365 & Teams & SharePoint (budget < $250K; ~3 months) o Implements ISO 9001:2015 for IT Services. o Implements ISO/IEC 27001:2013 for IT Services as ISMS Manager role. VTVcab, VTV Technical Manager, Transmission & Broadcasting 2013 – 2018 • Manage technical team to operate the broadcasting & transmission system stable in 365 days per year. Establishes and improves the SLAs to deliver the best quality of cable television services, OTT services are committed. 40 headcounts (include NOC). • Digital projects: Defines, designs & deliver digital transformation projects in broadcasting & transmission system. Included: moving from analog to digital, transforming the traditional headend to unified headend, building & developing the OTT system, project manager for successfully delivering the data center in 2017 and building, designed and deploying media convergence system project. o Unified Headend Project (budget ~ $3.4 mil, 1y); Media Asset Management (budget ~$1 mil, 1y). • Technology strategic: Develop strategic planning for VTVcab in two periods, from 2013 – 2018 and 2018 – 2023. Delivery key projects: 1st 4K broadcasting in VN, OTT system & application (VTVcabON).
Mentoring/Consulting Experience	More than 5 years of experience in the Information Technology industry
Mentoring/Consulting Experience Details	NGS IT, NGS IT Business Director – Cloud & Infrastructure July 2020 – Now • Develop a 3-year strategic plan to increase 30% total revenue. • Develop the partnership & journey to cooperate with multi-cloud vendor Microsoft Azure, AWS, and GCP • Build & operate Managed Service Center for delivering professional services, AMS, and cloud services. • Consulting digital transformation from mobilization, diagnose, design, and define the roadmap. • Consulting moving to cloud strategy, migration & deployment, managed services and operation to multi-segment customers such as Oil & Gas, Retail, Banking & Finance, Education, Manufacture… • Business Development & Operating for Cloud & IT Professional Services, Application Services, increased revenue 20% by diversity service portfolio and approach new customer segments. (ENT, FSI & SMC). CMC Service, CMC Corporation IT Service Director January 2019 – June 2020 • Manage ITS Department approximately 100 headcounts and national-wide suppliers network. • Strategist: Develop a long-term strategic plan (5y+) for core IT services and DX roadmap. • ITS Operation: Improving customer experience, operation optimization, enhanced employee experience, saving operation cost, products faster time to market, and reduce customer churn rate. • Customers engagement: Establishes and develops the customer relationship, manages the service engagement process for driving to new business opportunities. Manages the customer relationship road map by understanding know-how in end-market & industry to co-creating value with customers. • IT projects: Develop projects roadmap based on operation excellent, improve customers experience and create new business model. Established digital foundation and go live key internal projects o MIS - Management Information System (budget < $500K; ~2y); CRM B2B (budget < $500K; ~ 1y); o ITSM (budget < $250K; ~1y); o Office 365 & Teams & SharePoint (budget < $250K; ~3 months) o Implements ISO 9001:2015 for IT Services. o Implements ISO/IEC 27001:2013 for IT Services as ISMS Manager role. VTVcab, VTV Technical Manager, Transmission & Broadcasting 2013 – 2018 • Manage technical team to operate the broadcasting & transmission system stable in 365 days per year. Establishes and improves the SLAs to deliver the best quality of cable television services, OTT services are committed. 40 headcounts (include NOC). • Digital projects: Defines, designs & deliver digital transformation projects in broadcasting & transmission system. Included: moving from analog to digital, transforming the traditional headend to unified headend, building & developing the OTT system, project manager for successfully delivering the data center in 2017 and building, designed and deploying media convergence system project. o Unified Headend Project (budget ~ $3.4 mil, 1y); Media Asset Management (budget ~$1 mil, 1y). • Technology strategic: Develop strategic planning for VTVcab in two periods, from 2013 – 2018 and 2018 – 2023. Delivery key projects: 1st 4K broadcasting in VN, OTT system & application (VTVcabON).
Education	EDUCATIONUniversity of Greenwich• Major: MSc Mobile Computing & Communication. Jan 2011 – March 2012Hanoi University of Science and Technology• Major: School of Electronics and Telecommunications. Sep 2003 – June 2009
Certificate, Awards, etc.
Consultation field	Competition, Local connection recommendations, HR recommendations
IT field	Enterprise solution(SW), cloud computing, smart ICT, Wired and wireless communication (5G), Fintech, startup(IT), Internet service, device, e-learning, Broadcasting Smart Media
How to consult	Online video consultation Report consultation
Consultation time	MONDAY(10:00~11:00) TUESDAY(10:00~12:00) WEDNESDAY(10:00~12:00) THURSDAY(10:00~12:00) SATURDAY(09:00~14:00)

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